We fully stand behind the manufacturing of our beauty tools and guarantee their performance. We offer free sharpening and repair services on Tweezerman tweezers, scissors, and nippers for as long as the implement can be sharpened with no outbound shipping or handling charges and no processing fees. Our Ultra Precision series as well as any tools with our metallic finishes cannot be sharpened due to the unique coating on these tools.
In the case of a manufacturing defect, Tweezerman will review each case and repair and/or replace at the brand’s discretion:
- Lash curlers and lash tools, including the eye lash comb: up to 1 year
- Tweezers, scissors, nippers: up to 2 years
- Mirrors, skincare tools, manicure and pedicure tools, nose hair trimmer, shave brush, combs: up to 1 year
- Not inclusive of replacement items, files, nail brushes, disposable razors, cosmetic sharpeners, cases, covers, accessory bags, or tool packaging.
The Tweezerman guarantee does not apply to products that have been misused or modified, products from brands other than Tweezerman, products that have been repaired by anyone other than the Tweezerman Service Center, or products purchased from an unauthorized seller. Tweezerman reserves the right to reject replacement, sharpening or repair requests if it determines, in its sole discretion, that an implement is counterfeit, or in cases of fraud or abuse of the policy.