Free Sharpening

  FAMOUS IMPLEMENTS, FAMOUS GUARANTEE

 

Our Sharpening and Repair Service is free of charge, aside from the initial shipping cost to our facility in Port Washington, NY. We will happily sharpen or repair authentic Tweezerman Full Size Slant and Mini Tweezers, Nippers and Scissors that have become dull through proper and regular use free of charge if the implement can be re-sharpened.

Our Sharpening and Repair Service does not apply to products that are electroplated or coated, products that have been misused or modified, products that have been repaired by anyone other than the Tweezerman Service Center, or products purchased from an unauthorized seller. Tweezerman reserves the right to reject Sharpening and Repair Service requests if it determines, in its sole discretion, that an implement to be sharpened is counterfeit, or in cases of fraud or abuse of the service.

Tweezerman Sharpening and Repair Service requests are limited to six (6) implements per customer per request. Additional sharpening and repair needs may be requested, however, there is a maximum of six (6) implements per customer to better serve all our customers’ needs in a timely fashion. The estimated turnaround time for each sharpening or repair service order is a minimum of sixteen (16) working weeks for US orders and a minimum of twenty (20) working weeks for international orders, weeks are excluding weekends. This timing may change at any time. Please fill out the sharpening form to initiate all sharpening and/or repair service orders and be sure to include your email address.

Complete and submit your form to receive email confirmations with updates on the status of your sharpened implement. An email confirmation will be sent once you fill out our Sharpening Form. Please send your tools to be sharpened in a padded, insured mailer to the following address. Please note that you do NOT have to send an extra padded mailer for return.

Tweezerman Service
2 Tri Harbor Court
South Dock #1
Port Washington, NY 11050

Do you charge for sharpening?

No, sharpening is free of charge, aside from the initial shipping to our facility. We will happily sharpen Tweezerman Full Size Slant and Mini Tweezers, Nippers and Scissors that have become dull through normal use for FREE as long as the implement can be re-sharpened. No processing fees. No Shipping & Handling fees on return.

Our Sharpening Policy does not apply to products that have been misused or modified, products that have been repaired by anyone other than Tweezerman Service Center, or products purchased from an unauthorized seller. Tweezerman reserves the right to reject Sharpening Policy requests if it determines, in its sole discretion, that an implement to be sharpened is counterfeit, or in cases of fraud or abuse of the Sharpening Policy.

What if my tweezers, nippers or scissors cannot be sharpened?

If your Tweezers, Nippers or Scissors become damaged and cannot be sharpened, we will send you a coupon to purchase a new implement at half its current suggested price (at our option), redeemable only on www.tweezerman.com.

Our Sharpening Policy does not apply to products that have been misused or modified, products that have been repaired by anyone other than Tweezerman Service Center, or products purchased from an unauthorized seller. Tweezerman reserves the right to reject Sharpening Policy requests if it determines, in its sole discretion, that an implement to be sharpened is counterfeit, or in cases of fraud or abuse of the Sharpening Policy.

May I have my old implement back if you choose to send me a coupon?

Yes, if we are unable to sharpen your implement or if we determine that your implement does not qualify for free sharpening under our Sharpening Policy, we can either send you back the implement or we can keep the implement and send you a coupon to purchase a replacement at 50% off the retail price on tweezerman.com. Both of these options are available for you to choose on the Free Sharpening Form.

Can any Tweezerman implement be sent in for sharpening?

No. Only Tweezerman Tweezers, Nippers and Scissors can be re-sharpened and only by our sharpening service center. If Nipper springs break, we will replace them at no charge. Our Ultra Precision series as well as any tools with our metallic finishes cannot be sharpened due to the unique coating on these tools.

What cleaning is required for sending implements for sharpening?

Implements must be cleaned before sending to us. Implements that have not been cleaned will not be sharpened or replaced. To clean your stainless steel implement, please be sure to wipe tool tips/ends/blades thoroughly and carefully with isopropyl rubbing alcohol and a cloth or tissue. You can also visit the product's detail page for additional information.

How to package & send my implements for sharpening?

After completing the Sharpening Form on this page and receiving your email confirmation from Tweezerman, please print a copy of the sent form and include it with your implements in an insured padded mailer. You do not need to send an extra padded mailer for the return of the implement. Tweezerman will supply their own padded mailer with the return of your implements. Once packaged and insured, please mail your implements to the following address:

Tweezerman International, LLC
2 Tri Harbor Court
South Dock #1
Port Washington, NY 11050

Packages with insufficient postage will be returned to the sender.

Free Sharpening Form

1. Kontaktinformationen * Required Information
2. Tell us about what you need sharpened

To ensure a seamless sharpening experience, please tell us a little more about the product you're sending. Below, please indicate the type of item, as well as quantity, and share a photo.


You only need one photo for all items that are the same type (i.e. all tweezers should be photographed together, all nippers in a separate photo, etc.). This will speed up the process and ensure all tools are returned to you.

A. Tweezer

Optional, but recommended.
Limit 20 MB - Format JPG, PNG

B. Scissor

Optional, but recommended.
Limit 20 MB - Format JPG, PNG

C. Nipper

Optional, but recommended.
Limit 20 MB - Format JPG, PNG

If your implement cannot be sharpened, please check your preference: *

By clicking submit, you agree to the Terms & Conditions in our Sharpening Policy.

By clicking submit, you agree to the Terms & Conditions in our Sharpening Policy.

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